IT Management (ITM)

Information Technology (IT) is emerging as a key area where businesses are spending billions of dollars in order to improve their operational performance and provide themselves with a competitive differentiating factor. Hence it is imperative that IT assets are optimally utilised and maintained. gms provides ITM solutions that are geared to ensure that IT assets provide the best value for the investments made. Our ITM solutions include:

• Managed hosting services
  • System infrastructure management
  • OS Upgrades
  • Disaster recovery, data storage and archiving
  • Provision of racks and bandwidth
  • Server management
  • Security and intrusion detection
• Managed applications services
  • Web application management
  • Change request management
  • Database administration and management
  • Third party application management
• Network operating centre
  • 24x7 customer support and problem resolution
  • Live site monitoring
  • Core server monitoring
  • Network monitoring
  • Site traffic analysis
• Information & Communication Technology (ICT) support services
  • Desktop support
  • IT helpdesk
  • Servers support and maintenance
  • Mail system services
  • Asset management services
  • Security services