gms's approach is based on the rapid execution of the customer's strategy, thereby allowing customers to clearly understand the costs and benefits, and resolve operational issues through pilots and experiments. At the heart of all the work we do with our clients is blending innovation into the business models and operations of companies to create differentiation through innovation.

The typical timeframe of our engagements is 3-5 years consisting of the following phases:

• Phase 1: Business case development
• Phase 2: Business case validation
• Phase 3: Pilots / Experiments
• Phase 4: Extended pilots / experiments (if required)
• Phase 5: Full scale roll-out